Watch Those Dos and Don’ts or Get Muted on Etsy

Different companies have different ways to deal with spam, we all know that, but some go to such great lengths that they keep their regular customers or visitors from being able to function properly through their system as it is setup.
After getting muted on Etsy for trying to ask a few shop owners a business question for a yahoo group we run I wanted to look into Etsy a little more and find out just what they do and how they operate.

Who is Etsy and What do They Sell

Some of you may not be to familiar with Etsy since it deals in “hand mades”, as their website says, Your Place to Buy and Sell all Things Handmade. While their tagline doesn’t always ring true to the products posted for sale on their site, they do have a very large network of handmade items for sale.

Etsy is a cross between Facebook and eBay where you can sell on a shop type setup with many of the social networking aspects setup on the site. Founded in 2005:

We are a community and a company. Click the image to the right for a view of the community, and see below for who works at Etsy Inc.

Etsy is an online marketplace for buying & selling all things handmade.
Our mission is to enable people to make a living making things, and to reconnect makers with buyers.

Our vision is to build a new economy and present a better choice:
Buy, Sell, and Live Handmade.

A quick search through their products and you will see a wide range of handmade items, but recently they have allowed the supplies that go into making those products to be sold on their website. Anything from beads, silver, and raw materials that are used to craft and create handmade products.

The Etsy Do’s and Don’ts

As with all selling and social sites, Etsy has a large, did I say large, very large list of do’s and don’ts. At least it is all on one page and you don’t have to hunt around for it like you do on some other big sales channel sites. The list includes what you should and shouldn’t do in the areas of:

  • General Site Usage
  • Member Accounts
  • Buying
  • Selling
  • Reporting Items (Flagging)
  • Communications
  • Feedback

From my count, just about a 4,000 word document that does take some studying BEFORE you decide to do anything in the way of business on their site. It apparently is very important to read and understand these rules as a newbie so you don’t get caught up in their net of “don’ts” and get yourself banned before you get going.

One example in the selling category, is you can’t be a reseller. This technically means that you have to be the one who actually made the goods offered for sale. I am not sure how that works with suppliers of the raw materials that are now being sold? One of my clients has a store and sells a few items here and there, and they only sell raw materials.

Don’t Get Yourself Muted on Etsy, You Can’t Communicate

Being new to Etsy, and a business owner, I wanted to ask some other shop owners a few questions about their shop, and a group we run that was directly related to the group in question. In fact, each shop owner I looked at (there was 5 in total) came from blog reviews of their Etsy shop.

We all understand the fine line you sometimes walk sometimes when you reach out and contact someone you have never talked to before. Today, it seems EVERYTHING is labeled as spam, regardless of your intentions. None of us like to deal with spam, or worse, the spammer themselves, but sometimes the overly aggressiveness some social sites use to deal with spam prevents real and normal conversations.

I tried to contact 5 different shop owners and was immediately “muted” on Etsy. This apparently is not an uncommon thing as you look through the forums. It mostly ranges from people that sent to many messages in a short period of time to one lady who was sending “thank you notices” to her customers and quickly found herself muted.

In all fairness, it is in their do’s and don’ts as:

Your ability to send Conversations may be temporarily revoked if you are suspected of spamming other users. Sending spam Conversations also may trigger Etsy’s Auto-Muter, which will disable you from sending new messages. You must contact support@etsy.com to be unmuted. Using Convos to threaten or harass other members will result in the termination of your Etsy account.

What ever happened to the word verification box or something? That is pretty standard now and it seems to work well? Well, I contacted the support email requesting to be unmuted, we will see if I am banned for life or if I get my tongue back at some point. Either way, very aggressive spam controls going on over at Etsy. Not sure to question it or praise it.

What Does it Cost to Sell on Etsy

As with almost all ecommerce channels, it does cost something to setup a store and sell. While the store doesn’t cost anything, the fees are there as usually. The fees involved with seller are basically setup like other channels, it costs you $.20 for each listing and you pay 3.5% of each completed sale. You have to pay your fees twice a month (the 1st and the 15th) and if you are selling outside the U.S. you will have to content with the currency conversion they use. Probably not a bad thing with the dollar right now.

Conversations and Sales Rates

The big question I have as with any sales channel… can I sell anything? To me this is still an unanswered question and I would like to hear from other shop owners to see how their sales are going, in general terms. If you have a shop, please let me know how it is going sales wise, although you might not want to use the contact system through Etsy and get yourself muted. Just leave a comment here, that would be great.

I am working with a test store setup through one of my clients and although we don’t have many products listed, we have generated a few sales. Not much revenue to write home about but a few good sales. The buzz around Etsy is quite interesting. We do have several niche markets we are involved with that are in the craft area and Etsy comes up everywhere among readers, visitors, and buyers. That part is encouraging as a shop owner.

Conclusion on Etsy

What has your experience been with Etsy? Is it a sales channel you might try in the future or is it some place you buy different handmades from? They certainly seem to be generating a lot of traffic and buzz so it will be interesting to see where the folks at Etsy take their service.

Perhaps some day I won’t be muted and I will be able to talk to you, until then, if you send me a message over at Etsy I will be sure to read it, but don’t expect a response.

Watch Those Dos and Don'ts or Get Muted on Etsy

Different companies have different ways to deal with spam, we all know that, but some go to such great lengths that they keep their regular customers or visitors from being able to function properly through their system as it is setup.

After getting muted on Etsy for trying to ask a few shop owners a business question for a yahoo group we run I wanted to look into Etsy a little more and find out just what they do and how they operate.

Who is Etsy and What do They Sell

Some of you may not be to familiar with Etsy since it deals in “hand mades”, as their website says, Your Place to Buy and Sell all Things Handmade. While their tagline doesn’t always ring true to the products posted for sale on their site, they do have a very large network of handmade items for sale.

Etsy is a cross between Facebook and eBay where you can sell on a shop type setup with many of the social networking aspects setup on the site. Founded in 2005:

We are a community and a company. Click the image to the right for a view of the community, and see below for who works at Etsy Inc.

Etsy is an online marketplace for buying & selling all things handmade.
Our mission is to enable people to make a living making things, and to reconnect makers with buyers.

Our vision is to build a new economy and present a better choice:
Buy, Sell, and Live Handmade.

A quick search through their products and you will see a wide range of handmade items, but recently they have allowed the supplies that go into making those products to be sold on their website. Anything from beads, silver, and raw materials that are used to craft and create handmade products.

The Etsy Do’s and Don’ts

As with all selling and social sites, Etsy has a large, did I say large, very large list of do’s and don’ts. At least it is all on one page and you don’t have to hunt around for it like you do on some other big sales channel sites. The list includes what you should and shouldn’t do in the areas of:

  • General Site Usage
  • Member Accounts
  • Buying
  • Selling
  • Reporting Items (Flagging)
  • Communications
  • Feedback

From my count, just about a 4,000 word document that does take some studying BEFORE you decide to do anything in the way of business on their site. It apparently is very important to read and understand these rules as a newbie so you don’t get caught up in their net of “don’ts” and get yourself banned before you get going.

One example in the selling category, is you can’t be a reseller. This technically means that you have to be the one who actually made the goods offered for sale. I am not sure how that works with suppliers of the raw materials that are now being sold? One of my clients has a store and sells a few items here and there, and they only sell raw materials.

Don’t Get Yourself Muted on Etsy, You Can’t Communicate

Being new to Etsy, and a business owner, I wanted to ask some other shop owners a few questions about their shop, and a group we run that was directly related to the group in question. In fact, each shop owner I looked at (there was 5 in total) came from blog reviews of their Etsy shop.

We all understand the fine line you sometimes walk sometimes when you reach out and contact someone you have never talked to before. Today, it seems EVERYTHING is labeled as spam, regardless of your intentions. None of us like to deal with spam, or worse, the spammer themselves, but sometimes the overly aggressiveness some social sites use to deal with spam prevents real and normal conversations.

I tried to contact 5 different shop owners and was immediately “muted” on Etsy. This apparently is not an uncommon thing as you look through the forums. It mostly ranges from people that sent to many messages in a short period of time to one lady who was sending “thank you notices” to her customers and quickly found herself muted.

In all fairness, it is in their do’s and don’ts as:

Your ability to send Conversations may be temporarily revoked if you are suspected of spamming other users. Sending spam Conversations also may trigger Etsy’s Auto-Muter, which will disable you from sending new messages. You must contact support@etsy.com to be unmuted. Using Convos to threaten or harass other members will result in the termination of your Etsy account.

What ever happened to the word verification box or something? That is pretty standard now and it seems to work well? Well, I contacted the support email requesting to be unmuted, we will see if I am banned for life or if I get my tongue back at some point. Either way, very aggressive spam controls going on over at Etsy. Not sure to question it or praise it.

What Does it Cost to Sell on Etsy

As with almost all ecommerce channels, it does cost something to setup a store and sell. While the store doesn’t cost anything, the fees are there as usually. The fees involved with seller are basically setup like other channels, it costs you $.20 for each listing and you pay 3.5% of each completed sale. You have to pay your fees twice a month (the 1st and the 15th) and if you are selling outside the U.S. you will have to content with the currency conversion they use. Probably not a bad thing with the dollar right now.

Conversations and Sales Rates

The big question I have as with any sales channel… can I sell anything? To me this is still an unanswered question and I would like to hear from other shop owners to see how their sales are going, in general terms. If you have a shop, please let me know how it is going sales wise, although you might not want to use the contact system through Etsy and get yourself muted. Just leave a comment here, that would be great.

I am working with a test store setup through one of my clients and although we don’t have many products listed, we have generated a few sales. Not much revenue to write home about but a few good sales. The buzz around Etsy is quite interesting. We do have several niche markets we are involved with that are in the craft area and Etsy comes up everywhere among readers, visitors, and buyers. That part is encouraging as a shop owner.

Conclusion on Etsy

What has your experience been with Etsy? Is it a sales channel you might try in the future or is it some place you buy different handmades from? They certainly seem to be generating a lot of traffic and buzz so it will be interesting to see where the folks at Etsy take their service.

Perhaps some day I won’t be muted and I will be able to talk to you, until then, if you send me a message over at Etsy I will be sure to read it, but don’t expect a response.

Muhammad Can’t Be Insulted at Least Not in Sudan Africa


I am a news junkie of sorts so this news article caught my attention over the last few days. I know we all have different ways to look at things in different parts of the world, but I sometimes find it incredible how we can not insult, or in any way degrade the false profits, false teachers, and false religions of the world and few seem to have a problem with the ultimate insult of Christ that occurs every day throughout the world. Such is the way the world works today as we try to remove the One true God from everything and raise others above Him.

Of course this is not something that is new in our time, it has been going on for 100’s if not 1000’s of years and is told about in the old and new Testaments throughout the Bible.

Muhammad ibn ‘Abd Allāh (Arabic Muḥammad; also Mohammed, Muhammed, Mahomet, and other variants) (c. 570 MeccaJune 8, 632 Madina),[6] was the founder of Islam and is regarded by Muslims as the last messenger and prophet of God (Arabic: Allah). Muslims do not believe that he was the creator of a new religion, but the restorer of the original, uncorrupted monotheistic faith of Adam, Abraham and others. They see him as the last and the greatest in a series of prophets.

Although it doesn’t even seem as this is the case, a woman who had her class name a teddy bear Muhammad has been arrested in Sudan and the school has been closed down. According the BBC news, a British school teacher was arrested and accused of insulting Islam’s profit. I don’t recall a time when a news story was broadcast saying that someone had insulted Christ and were arrested, but I wouldn’t expect one either. I also understand this is an extremely sensitive subject and topic and understanding different cultures and religions is extremely important, especially when working in the context of another country (other than Western Europe or the United States that is).

I hope her situation is resolved without any unnecessary violence.

Muhammad Can't Be Insulted at Least Not in Sudan Africa

I am a news junkie of sorts so this news article caught my attention over the last few days. I know we all have different ways to look at things in different parts of the world, but I sometimes find it incredible how we can not insult, or in any way degrade the false profits, false teachers, and false religions of the world and few seem to have a problem with the ultimate insult of Christ that occurs every day throughout the world. Such is the way the world works today as we try to remove the One true God from everything and raise others above Him.

Of course this is not something that is new in our time, it has been going on for 100’s if not 1000’s of years and is told about in the old and new Testaments throughout the Bible.

Muhammad ibn ‘Abd Allāh (Arabic Muḥammad; also Mohammed, Muhammed, Mahomet, and other variants) (c. 570 MeccaJune 8, 632 Madina),[6] was the founder of Islam and is regarded by Muslims as the last messenger and prophet of God (Arabic: Allah). Muslims do not believe that he was the creator of a new religion, but the restorer of the original, uncorrupted monotheistic faith of Adam, Abraham and others. They see him as the last and the greatest in a series of prophets.

Although it doesn’t even seem as this is the case, a woman who had her class name a teddy bear Muhammad has been arrested in Sudan and the school has been closed down. According the BBC news, a British school teacher was arrested and accused of insulting Islam’s profit. I don’t recall a time when a news story was broadcast saying that someone had insulted Christ and were arrested, but I wouldn’t expect one either. I also understand this is an extremely sensitive subject and topic and understanding different cultures and religions is extremely important, especially when working in the context of another country (other than Western Europe or the United States that is).

I hope her situation is resolved without any unnecessary violence.

What Would You Do With an $86,400 Gift?

100 dollar billWhat if you were told you would be given $86,400 at the start of each day. Wow, great huh. You can spend that amount each day, but at the end of the day, what ever you haven’t spent you loose.

You can’t keep any to spend it the next day, you can’t save it, you can’t invest it for later use, you can only spend it today. You get 24 hours to spend $86,400. The good news is, for now, at the start of each day you will be given another $86,400 and then it starts all over again, but, no matter what you do, that is all you get.

Are you thinking about all those things you would buy or places you might go, but, opppps, you actually don’t have time to use the entire amount, or do you?  Well it doesn’t really matter because one way or the other it is either going to be spent, or time will spend it for you.

So, where would you spend it?

86,400. That is how many seconds we are given each day. We don’t get any more, and at the end of the day, anything we haven’t used we loose. The next day we get another 86,400 seconds to use at our discretion, but that’s it. You can’t invest it (at least here on earth), you can’t save it, and for now, we get a new 86,400 seconds tomorrow to use. So…….. where do you spend it?

I haven’t had a lot of time to blog here lately for various reasons but it got me started thinking about what steals our time. My wife always says we have time for what we make time for, and I think that is basically true. We prioritize throughout the day even if we don’t realize we are doing it, and it controls what we get accomplished or what gets left for “tomorrow”.

I have several projects going on at the same time, including developing my first true CMS site for a niche market, and that is what is taking a lot of my free time as of late, but I think there are several things that steal our time throughout the day. Some are our own doing, some we can’t control, some we can. I made a quick list of what steals my time as of this writing, in regards to this blog. Steals your time probably isn’t the best way to describe it. A better way it where do we spend our 86,400 seconds we are given each day?

Other Blogs

I do write on other blogs and trying to keep up with each one doesn’t always work. The one that gets the most attention is the one that has the highest priority at the time.

Work or Projects

Yes, I guess we all do have to work at something. This may be a necessity but it does take up a majority of our time (as it should) and it usually takes priority over non-revenue generating projects

Family (and Friends)

This is another good thing, but also one that keeps me from blogging on this blog. Over the Thanksgiving holiday I had planned to have a quiet week and get a good weeks worth of articles written for this blog. What did I do, I spent most of it working outside on our property with my dad. Worth far more to me than getting the articles done I had in mind. I also ate a little turkey and watched a lot of football.

Not Being Well Organized

This is something we can control but being well organized will keep things running smoothly. I started keeping a log book of things I needed to get done or have done. It sits on my desk right by my computer and I jot things down on it all day. When I travel, I have a miniature version I take with me. It does help me stay a little organized.

Email

This is a big one for most of us. I have read 100 blog posts on how you should not check your email every 5 minutes, and it is probably true, but I just can’t do it. I usually spend a good majority of my time each day in email or having something to do with email.

Your Feed Reader

This is probably one of the areas you could spend a ton of time looking at, and writing this blog, I hope you do, but I try to read my feeds at night after the day’s work is complete. This doesn’t always work, but there are so many great articles to read that it can take a huge amount of time.

Watching TV or Other Entertainment

We all watch TV or do some form of entertainment. I am a big sports fan and I can always find a game to watch. Even if there isn’t a game on, ESPN Classics is probably re-playing some great rivalry game from 1982. I don’t usually spend to much time on these items, but they can take up time that you don’t spend doing more productive things (unless you can figure out a way to do both at the same time).

Internet Social Sites, Groups, News, General Surfing

Don’t think I even need to elaborate here. Just try to do the most productive things each day in the order of priority. If you make your living on the social networks, great, if not, look at these areas when you are finished with your work each day.

Where Do You Spend Your 86,400 Seconds Each Day?

So, those are just a few. What areas use up time each day for you? I think each of us can probably look at some areas where we could probably spend our time more wisely, I know I can. Leave a comment below and let me know what those are for you?